Return & Refund Policy

At 1bajar, we strive to ensure a seamless shopping experience for our valued customers and vendors. Our Return & Refund Policy outlines the procedures for returning items and obtaining refunds to ensure clarity and satisfaction for all parties involved.

Returns

You may return most items within 30 days of receipt if you are not completely satisfied. To be eligible for a return, the item must be in its original condition, unused, and with all tags and packaging intact. Certain products, such as perishable goods or personalized items, are non-returnable. Please check the product description for any specific return conditions.

Steps to Return an Item:

1. Contact Us:** Reach out to our customer service team through our website or by email at support@1bajar.com to initiate a return request.
2. Return Authorization:** Upon approval, you will receive a Return Authorization Number and instructions on how to return the item.
3. Ship the Item:** Pack the item securely, including all original packaging, and send it to the address provided by our customer service team. You will be responsible for the return shipping costs unless the item was defective or incorrect.

Refunds

Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method within 5-7 business days. If you paid with a gift card or store credit, the refund will be issued in the form of store credit.

Example:

If you purchased a pair of shoes that were delivered on July 1st and decide to return them by July 30th, you must ensure the shoes are unused and in their original packaging. After receiving your return, we will process a refund to your original payment method within 7 business days.

For more detailed information or specific queries, please refer to our full Return & Refund Policy on our website or contact our support team. Your satisfaction is our priority, and we are here to assist you with any concerns.